For those who have previously sent the cash for that exchange, promptly Get hold of our support team for guidance
In case a shopper submits a Fake list of files, the KYC/AML process is considered unsuccessful and the deposited cash are then refunded on the deal with (or addresses) the deposit was made from, subtracting the network charges, inside of 24 hrs.
Enter the quantity of the copyright you need to exchange. The application will routinely compute and display the equivalent number of the copyright you'll get based upon The present exchange fee.
The exchange commences the next your deposit is confirmed. The speed is about in accordance with the present-day current market.
Please remember that other products and services that we have been partnered with might have KYC procedures that are unique from ours;
In the event you didn’t send out any resources yet, there is not any must terminate the transaction, you can merely make a new a person
Enjoy the ChangeNOW magic. We will obtain the best possible exchange price, swap your property, and send them back for you in a few minutes.
copyright updates. We may perhaps update the consumer and disable some cash. The moment we turn them back again on, you will get your cash without delay;
After ChangeNOW has obtained the confirmation of you acquiring passed the KYC procedure from SumSub, the exchange is concluded, plus the exchanged cash are then sent to the desired recipient wallet address.
Utilizing preset level exchanges leads us to put down a little reserve to ensure your basic safety from exchange charge fluctuations. It really is integrated into the speed you will notice at the beginning with the exchange, no other charges bundled.
You will be asked to comply with Unique terms and conditions. Preview your transaction specifics and confirm the purchase.
In this type of case, be sure to Get hold of our aid team at [e mail protected]. We are going to do our greatest to refund you Change now within 24 hours. Even now, we must alert you that in some really exceptional circumstances there might be no possibility of getting the funds again.
This course of action confirms the absolute legality with the transaction carried out by you prior to the regulatory establishments. Consequently, you validate you are a legislation-abiding citizen as well as state has no purpose to handle any statements toward you.
Of course, you may. There are several needs from our fiat invest in supplier, Simplex: your pre-paid card have to be qualified for Global transactions; it should be enrolled into the 3DSecure application; your pre-paid out card issuer must allow copyright-linked transactions.